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IRIS
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IRIS - Intelligent Reasoning Incident SystemIRIS is the component of the SentryPort Sentinel™ system which monitors the events as they are received by the system to determine if any situations underway which require action.The Technology in IRISIRIS is built as a hybrid Case Based Reasoning (CBR) system. Case-Based Reasoning (CBR) is a problem solving technique which uses a repository of prior cases and their resolutions to make intelligent decisions or recommendations for the current case at hand. The typical use for this technology is in a Helpdesk application. By entering symptoms of the user's problem a CBR system can identify similar cases and rank them by similarity to the current situation then display a list of potential solutions to a helpdesk operator. In IRIS, we use a modified form of CBR. Instead of operating directly on prior cases, IRIS operates on models which define and describe the cases of interest in the case base. These models are either defined explicitly or built through the support of the STARS component combined with user input.Learning in IRISNew cases are added to the case-base in IRIS through an interaction with the STARS component. STARS processes the historical database of Incidents and detects situations of interest. These are then converted to a Case to be monitored by IRIS, as described in subsequent sections.Benefits of this ApproachThis approach offers a number of advantages over instance based CBR systems.
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